FAQ’s

Our Frequently asked questions regarding our online shop, feel free to contact us at admin@citizenhome.co.uk if you have any other questions or queries.

The delivery charges vary from the size and weight of the product, when you go to your checkout you will be told how much it is costing to send the item.

We accept all major card payments or you can chose to pay via Paypal or Paypal Express. Payments are processed safely and securely.

We send all items securely by Royal Mail 1st Class. Your order should arrive within 2-3 days.

Yes. Once your order has been accepted an automatic invoice will be sent out via email as confirmation.

The Citizen Home store is located in the Jewellery Quarter at 82 Vyse Street. We are very close to the Jewellery Quarter Metro/Train Station and directly across from Spencer Street. See our Contact Us page for a map.